Right of Withdrawal
Consumers generally have the right to withdraw from a purchase within 14 days without giving any reason.
Exception for Digital Products
For digital products supplied electronically (such as downloadable bingo cards, PDF files, or other digital content), the right of withdrawal expires once:
- the download or access to the digital content has begun; and
- the customer has expressly agreed that the digital content may be made available immediately; and
- the customer has acknowledged that they lose their right of withdrawal once the download or access begins.
Before Download
If you purchase a digital product and have not yet accessed or downloaded the content, you may contact us regarding cancellation.
Refunds
Due to the nature of digital products, refunds are generally not available once the files have been downloaded or access has been provided.
However, if you experience technical problems accessing your purchase, please contact us and we will work to resolve the issue.
Contact
If you have questions regarding a cancellation or refund request, please contact:
Email: info@midigistore.shop
We aim to respond to all enquiries as quickly as possible.